Terms and Conditions


  1. The Contract
    1.1 For the purpose of this contract hereafter Four Seasons Fruiterers Ltd shall be described as the “Supplier” and the entity placing an order shall be described as the “Customer”.
    1.2 There can be no variance to these “Terms and Conditions” of Business (the Contract) whatsoever unless by written documentation and signed by an authorised signatory of the Supplier.
    1.3 The placing of an order by a Customer shall be deemed acceptance of these Terms in their entirety. Any verbal orders will be bound by these Terms.
  2. The Order
    2.1 The Customer shall at the time of placing an order provide the Supplier with details of any special product requirements. This may include but shall not be limited to, quality and description of produce grade.
    2.2 Should the Customer order a product which is produced to their own specific requirements and subsequently cancelled by the Customer the Supplier reserves the right to charge as if the order has been fulfilled in its entirety, (refer to section 8).
  3. Prices
    3.1 Prices are those applicable at the time of order placement and are subject to change without prior notification. Where applicable, VAT will be charged at the prevailing rate.
    3.2 The cost of carriage, (unless otherwise agreed), is included within the sale price of the product.
  4. Terms of Payment
    4.1 The Supplier requires cleared payment by debit card or credit card to process an order – unless paying by cash on delivery.
    4.2 All amounts overdue for payment shall, at the Suppliers discretion, bear interest at the rate of 8% above the Bank of England base rate per month, compounded, for the period from the date of invoice to the date of settlement. (Such penalty shall apply regardless as to whether Judgment in a Court of Law has been obtained). In addition, all costs of recovery shall be borne by the Customer.
    4.3 Should, at any time, the Supplier consider that the Customer be unable to settle their account by the due date, notwithstanding any other remedies, they reserve the right to demand immediate and full payment. In addition, the Supplier reserves the right to uplift goods supplied to mitigate amounts due to it and shall assess such goods and credit such values, as it deems reasonable.
    4.4 Any sums remaining outstanding after payment is due will be subject to recovery action by the Supplier’s agents. The Customer shall be liable to pay all costs, fees, disbursements and charges including all debt recovery, legal and insolvency fees and costs incurred by the Supplier in the recovery of any unpaid invoice(s).
    4.5 The Supplier reserves the right to seek full recovery of the outstanding sum, together with all costs, fees, disbursements and charges including all debt recovery, legal and insolvency fees and costs incurred by the Supplier from the person that is signing the contract on behalf of the Buyer should the Buyer be unwilling or unable to pay the outstanding sum due.
    4.6 The Supplier reserves the right to apply for the provisions of the Late Payment of Commercial Interest (Interest) Act 1998 to any and all invoices that remain unpaid after 28 days of the invoice date.
    4.7 The person agreeing to these terms indemnify the Supplier against the full balance of the account regardless of any Credit Limit offered by the Supplier.
  5. Title and Risk
    5.1 Risk and therefore responsibility for insurance of all items supplied shall pass to the Customer upon delivery.
    5.2 Title of goods supplied by the Supplier does not pass until all items outstanding amounts due to the Supplier, for any reasons whatsoever, have been settled in full, including any penalties for late payment accruing under these Terms or as varied by Government Legislation. No goods are supplied on a sale or return basis.
    5.3 Upon delivery it is the responsibility of the Customer to ensure that all items are stored in a suitable environment and at the correct temperature.
  6. Warranty
    6.1 The Supplier warrants that all goods supplied are to the best of their knowledge of merchantable quality and comply with all current legislation regarding the production process. Should a product be the subject of recall then only that specific product code will be accepted and dealt with as described in clause 6.3.
    6.2 It is incumbent upon the Customer to inspect all goods supplied upon delivery. The Customer must notify the Supplier of incorrectly supplied or damaged items within 12 hours of delivery.
    6.3 Should the Supplier accept the validity of any claim regarding the quality of goods supplied, liability shall be limited to replacement or the invoiced value of such items. The method of settlement of any claim is at the discretion of the Supplier. No third party claims will be entertained, as it is the responsibility of the Customer upon delivery of goods to ensure that they are used correctly for the purpose for which they are supplied.
    6.4 All goods are supplied subject to availability.
    6.5 The Supplier, at all times, reserves the right, notwithstanding any other remedies available to them, to refuse to supply and or suspend further deliveries and to stop goods in transit to fulfil any other obligations of this contract without having to give a reason, whether or not the Customer fails to fulfil any of its obligations under this contract.
  7. Liability
    7.1 In the event of insolvency, liquidation, receivership or bankruptcy or the Supplier having good reason to believe any of the aforementioned may apply, notwithstanding any other remedies available to the Supplier, clause 5.2 of this contract applies.
    7.2 The Supplier shall not be liable for any non-performance whatsoever in whole or in part of its obligations as inferred under the Terms of this contract for any reason or cause beyond its control. Such reasons shall include; (but not inclusively), strikes, lockouts, disruption of power, transport, raw materials of fuel supplies, acts of war and civil disturbance.
    7.3 The Supplier accepts no liability whatsoever for goods prepared to a Customer specification (unless due to a preparation fault) and invoices raised for such goods will be due for payment as detailed in Clause 4.
  8. Delivery
    8.1 All dates and times given by the Supplier for delivery are estimated. The Supplier shall not be liable for any losses whatsoever as a result of a failure to adhere to any such dates and times.
    8.2 Unless the Customer notifies the Supplier of alternative delivery arrangements, all goods will be delivered to the Customers invoice address.
    Failure on the part of the Customer to notify the Supplier of the correct delivery address will result in all associated delivery costs being passed on to the Customer.
    8.3 Details of damage and short delivery must be notified to the Supplier as per paragraph 6.2. The Supplier shall not be held liable for any consequential loss.
    8.4 Due to the perishable nature of the goods being supplied the Customer is beholden to accept delivery of goods when the Supplier is in a position to fulfil the order where redelivery is required, the Supplier reserves the right to pass any additional charges to the Customer.
    8.5 In the event that delivery is made at an agreed date and time but offloading is prevented by the Customer for an unreasonable period, the Supplier, (or their representative) may at their discretion withdraw the vehicle and impose a charge equivalent to the transport cost incurred.
  9. Points & Rewards
    1. Points are awarded at a rate of 1 point for every £2 spent. Points can be redeemed at the following rate: 1 point = 0.05p.
    2. The Supplier reserves the right to reclaim any reward points unfairly awarded in the event of unplanned system updates or technical issues.
  10. Data Protection
    1. The Supplier hereby gives notice that in the course of processing an application by the Customer for a credit facility that it may undertake credit vetting procedures which may include the use of third party databases and other information.
  11. The Supplier deems that permission for such credit vetting procedures has been granted by the Customer, either upon the receipt by the Supplier of a form applying for a credit facility or by any order placed by a customer.
  12. Law
    1. This agreement is governed by the Laws of England and Wales.
  13. Images – Some of the images on our website are for illustrative purposes only.